For example, if there were 50 responses to the survey consisting of 20 Promoters, 25 Passives, and 5 Detractors, the NPS would be 30, calculated as follows:. The higher the score, the better. At Mythics, our company goal is to achieve an NPS of 70 or higher. Each cycle includes approximately clients, although this number varies from cycle to cycle. A published benchmark from Satmetrix the co-developer of NPS offers examples of leading-brand NPSs within specific industry segments:.
While this is just a small sampling of data for comparison purposes, it does illustrate a wide disparity across industries.
It also highlights the companies that are getting it right with their clients. We also give clients the chance to tell us in their own words how we can improve their experience. That helps us understand our strengths and weaknesses, and allows us to make strategic adjustments. That makes a lot of sense — because on these consulting and managed services projects, our people are the heart and soul of our business. We see several direct benefits with this approach, including:.
But it is a valuable tool that can add clarity and insight to the vendor selection process. In the end, that helps you make more informed decisions for the good of your project — and your organization. Mythics unlocks the value of that feedback by measuring and responding to client needs in real-time.
That makes us a trusted and valued partner, helping our clients leverage their technology to fulfill their mission. Mythics is an award-winning systems integrator, consulting firm, managed services provider and elite Oracle resale partner representing the entire Oracle product line across cloud, software, support, hardware and engineered systems. Visit our Careers page or view Our Open Opportunities page to learn more. All Rights Reserved. Contact Information Certification office, Standards board, more Helpful Links Clock hours, test information, more Forms Teacher, Admin.
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Scale Scores State Assessments. Below are the scale score ranges for all achievement levels on the Smarter Balanced assessments. WCAS Level 1 Level 2 Level 3 Level 4 Grade 5 Grade 8 Grade 11 Historical Scale Score Ranges Below are the scale score ranges for assessments that were not administered in the school year.
You can apply this principal to your sales process — streamline, eliminate redundancies, document, and automate activities where possible.
One of the first steps in a standardized approach to the sales process is lead scoring. Lead scoring helps you identify your best leads, so you can properly prioritize your follow-up activities.
When prospecting, most people will start with a cold list, purchased online or acquired through an association or other group. You can spend a lot of time writing detailed notes and then a lot of time reading through those notes at follow-up time , or you can assign your lead a quick score. Would you rather have 10 calls with 15 minutes of after-call data entry work or 10 calls with one minute of after-call work? The difference adds up! For example, you may want to create a list of all prospects who require a call back on a particular date, sorted by score.
You can also automate certain activities and execute different marketing sequences based on lead scores, eliminating a little extra leg work. This simple scoring system allows for succession planning — when someone new on your team takes over prospecting, they will immediately understand how qualified each lead is by the lead score.
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