Why skills matrix

Blog March 2, Your skills library: Everything you need to know. This website stores cookies on your computer. These cookies are used to improve your website experience and provide more personalized services to you, both on this website and through other media. To find out more about the cookies we use, see our Privacy Policy. Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website.

We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience. Necessary Necessary. Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website.

What is a skills matrix? Why use a skills matrix? Makes team members aware of their skills. Outlines expectations. Easily indicates where new hires are needed. Identifies weak areas. Highlights areas within an organization that should be developed. How to create a skills matrix. Determine the skills needed to complete a project. Gauge each team member's current level of skills.

Rate each team member's level of interest in a skill. Use the information from the skills matrix to determine any missing skills needed. Example of a skills matrix. Not interested Interested. But with so many essential skills spread across so many employees, how can management know which employees have the skills they need to succeed and for the company to thrive? Many companies use a skills matrix , a tool that maps required job skills to the proficiencies of employees who need them, to find their answers.

What is a skills matrix used for? And how does it help? What do you need to know about skills tools? When leaders need to understand which required skills are available in their workforce today, a skills matrix delivers an at-a-glance view of that information. Leaders can then drill down for details about which individuals, teams, leaders, geographies, or projects have the skills they need to advance the business goal — and who and where skills need to be developed.

It can help inform decisions about these and other business questions:. Employee retention Since they have visible evidence of your appreciation, employees are less likely to jump ship at the first sign of opportunity elsewhere. Productivity As skills improve, so does proficiency. See How. Skill Matrix Example Now that you know the benefits of creating a skills matrix, you might still be wondering what that looks like.

For sales reps, your skills matrix might include: Email sales: Written communication and reading comprehension. Phone sales: Verbal communication, empathy, ability to listen. Follow-up: Knowing the ideal interval before next contact, ice-breaking, being personable.

Cold-calling: Being personable, low-pressure tactics, rapport building. Referrals: Networking, group-building, reciprocation. Value proposition: Communicating the benefits of the product to potential customers. Problem-solving: Finding unique solutions, innovative thinking, finding a way to please the customer, adjusting to a more digitally-driven sales climate. Leadership skills matrix A leadership skills matrix may look different according to the specific needs of your organization. The skills are vital to managing both people and tasks: Project management: Prioritizing, estimation, delegation.

Time management: Arranging by deadline, accurate completion estimates, flexibility. Negotiation: Adjusting schedules, getting more help, making your case, extending deadlines.

Task assignment: Giving tasks to qualified personnel, snap decisions, evaluation of progress. Employee management: Understanding who is best for a job, impartial judgment, reciprocated loyalty. IT skills matrix Again, depending on your particular needs, the skillset of your ideal IT candidate may vary. How to Create a Skills Matrix So, now you know what a skills matrix is and what it should look like. Skills Matrix Software First, the right software is critical.

Skill Matrix Competency Matrix. Like what you see? Learn more below. Discover who we are and what we do at Lessonly. See the Resource. Empowered agents delight customers and do Better Work.

And it all starts with training. Download the Guide.